Customer services

In this section:

• Contact us
  There are several ways to contact us: Ring 020 8676 3010 Fax 020 8676 8593 Come and visit or write to Unit B4 Trade ...
• Delivery
  With the exception of orders containing certain Stihl products (see details here »); orders placed through this website by 3pm ...
• Payment, returns and cancellations
  Payment For non-account holders, payment is required with order. We accept cash, cheque, all major debit and credit cards, Pa...
• Trade accounts
  In order to qualify for a trade account with FR Jones and Son, applicants must meet each of the following criteria: Have a p...
• Gift vouchers
  We offer gift vouchers for any value in units of £1.00 - perfect as a leaving present, course completion gift or just to treat ...