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Account holders

Price match

Here at FR Jones and Son we pride ourselves on providing top-quality service, but price matters too. If you can find any of our products cheaper elsewhere, we will do our best to match any other supplier.

How it works

If you find an item from our website advertised elsewhere at a lower price (including VAT and shipping, where appropriate), just email us with the details (including a link to the product showing the lower price) and we will do our best to match that price.

As with everything in life, there are a few conditions to our Price Match Promise:

  • We can only match identical products, not equivalent alternatives
  • The price from the alternative supplier must be publicly advertised and able to be verified by us (i.e. not protected by a login/members only offer code)
  • The alternative supplier needs to have the item in stock and ready for immediate dispatch
  • We need to have the product in stock and available for immediate dispatch
  • Price match will include shipping costs and VAT, where appropriate

Submit a price match claim

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