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Viking Professional Hand-over Policy

We stock an extensive range of Viking products including machines, spares and accessories; however all Viking items on this website are subject to the ‘Stihl Professional Hand-over Policy’ that all official Stihl/Viking dealers must abide by.

As of the 3rd June 2013, Stihl/Viking amended this policy to further restrict how we are able to sell their products online:

Stihl/Viking feel that the best service to customers is achieved through face-to-face contact with a Stihl/Viking dealer. This ensures that you are sold the correct machine or product, with proper instruction, and you are familiar with all the important information regarding safe operation. Unfortunately, this hand-over policy does not allow us to supply Stihl/Viking products bought online and delivered by courier. This applies to all Stihl/Viking products, from chainsaws, to gloves, to children’s toys and everything in-between.

We do cover a large area of the country with our own drivers, which allows us to deliver the product to you, take you through its proper use and help with any questions you may have. Check the map to see what areas we cover »

If we are able to deliver to you, all deliveries containing Stihl/Viking products should be with you within 5 working days. We will contact you within 1 working day of your order to arrange a delivery time with you. Despite the obvious restrictions this policy imposes, we do want to make it as easy as we can for you to purchase Stihl/Viking products from us; you can use this website to reserve and pay for any Stihl/Viking product for collection from us or have them delivered by our drivers to the areas marked on the map.

Stihl/Viking are very passionate about the enforcement of this policy amongst their authorised dealers, so we hope you can understand that we cannot make exceptions.

Please note: this policy applies to Stihl and Viking branded products only – you may purchase products from any other brand through this site and have them delivered directly.